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Ahmed Saleh

2024/05/12

Rupt maintenance mode report - May 2024

Summary

The Rupt system was in maintenance mode for roughly 48 hours on May 11th and 12th, 2024. We enter maintenance mode to perform system updates and ensure the system is running smoothly. This maintenance period was longer than usual due to a critical database issue that required significant attention.

No issues were caused to any users during this maintenance period, the system enters what we call "graceful degradation" mode, where the system is still operational but with reduced functionality. This allows us to perform maintenance without causing any issues to users.

Details

Rupt's database is getting really big, and we're starting to see some performance issues. We're working on optimizing the database and improving performance, but it's a slow process. We're also looking into ways to scale the system to handle the increased load.

You may have noticed over time that the dashboard has been getting a bit slower, and we're aware of this. We're working on improving the performance of the dashboard and making it faster and more responsive.

This means we have to scan hundreds of millions of records on a regular basis, and this will only grow as the system gets bigger.

While this is a great problem to have, it's also a challenging one. We're working hard to ensure that Rupt remains fast and responsive, even as it grows.

Furthermore, we are introducing new products and features to the system, which will increase the load on the system even further. So it is essential that we optimize the system to handle this increased load.

Conclusion

We're working hard to ensure that Rupt remains fast and responsive, even as it grows. We're constantly monitoring the system and making improvements to ensure that it remains stable and reliable.

We appreciate your patience and understanding as we work through these challenges. If you have any questions or concerns, please don't hesitate to reach out to us.

Thank you for your continued support of Rupt!